Project

Animated installation instructions – gap adjustment for BSH dishwashers

Question:

How can fitters and end customers correctly set the gap dimensions on BSH Hausgeräte GmbH dishwashers? Incorrect settings lead to functional problems, complaints and service calls – text-based instructions are often confusing and misunderstood.

Solution:

An animated 3D installation guide takes you step by step through the adjustment of the gap dimension. The animation shows precisely which components need to be adjusted, in which order to proceed and what the correct result looks like. Visually clear and without language barriers – ideal for installation teams, customer service, online support and as a QR code link in printed instructions.